| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 9-606-015 | Pharmacy Service Improvement at CVS (A) | McAfee, Andrew | Operations management | Business Processes( OPIM201 ) |
| 2 | 9-606-043 | Scharffen Berger Chocolate Maker (A) | Snow, Daniel C.;Wheelwright, Steven C.;Wagonfeld, Alison Berkley | Operations management | Business Processes( OPIM201 ) |
| 3 | 9-688-122 | National Cranberry Cooperative 1996 | Shapiro, Roy D. | Operations management | Business Processes( OPIM201 ) |
| 4 | 9-692-028 | Dore-Dore | Hammond, Janice H.;Wong, Audris | Operations management | Business Processes( OPIM201 ) |
| 5 | 9-693-019 | Toyota Motor Manufacturing, U.S.A., Inc. | Mishina, Kazuhiro | Operations management | Business Processes( OPIM201 ) |
| 6 | 9-694-046 | Barilla SpA (A) | Hammond, Janice H. | Operations management | Business Processes( OPIM201 ) |
| 7 | 9-601-163 | Ritz-Carlton Hotel Co. | Sucher, Sandra J.;McManus, Stacy | Service management | Business Processes( OPIM201 ) |
| 8 | 9-602-071 | eBay (A): The Customer Marketplace | Frei, Frances X.;Rodriguez-Farrar, Hanna | Service management | Business Processes( OPIM201 ) |
| 9 | 9-673-057 | Benihana of Tokyo | Sasser, W. Earl, Jr.;Klug, John R. | Service management | Business Processes( OPIM201 ) |
| 10 | 9-794-024 | Wal-Mart Stores, Inc. | Bradley, Stephen P.;Ghemawat, Pankaj;Foley, Sharon | Other | Business Processes( OPIM201 ) |